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Altafacts Search & Registry Inc. (Alberta Registry Agent)

Learning Centre Driving School > Drive Test Examination Centre > Learning Center > Altafacts Search & Registry Inc. (Alberta Registry Agent)
 
Alberta
2417 51 Ave SE, Calgary, AB T2C 0A2, Canada
(403) 235-7899
http://www.newurbanregistry.com

Registry agents offer registration, information and licensing services on behalf of government.

Registry agents provide information on vehicle and driver services.

Vehicle services:

vehicle registrations – vehicle information reports – personalized licence plate applications – antique licence plates – in-transit permits – some prorate services

Driver services:

searches – driving abstracts – driver licensing and testing – commercial licensing – motorcycle and off-highway licensing – suspensions – fine payments – information on vehicle seizures

Driver’s knowledge test:

Before getting any class of licence in Alberta, you will need to take a drivers knowledge test. This tests your knowledge of traffic laws.

 

Review & Ratting

Jac

16 Oct 2020 08:26
"I wanted to take my learner’s test today but I wasn’t sure what to bring. I checked their website if it’s indicated there but unfortunately, this registry’s website is under maintenance so I checked Alberta.ca. By looking at the requirements listed, they said I can bring my passport, SIN or debit/credit card with my name and signature, and proof of address (ie. Bank statement) but I needed to be sure so I called AltaFacts, the lady that I talked to said that I can bring my Canadian Passport and Proof of Address (bank statement within 90 days) So that’s why I brought. When I got there, I waited in line for so long. But I didn’t mind cos I really wanted to take my learners. When I finally got called, I presented my bank statement and Passport as what they’ve told me to bring. BUT THEY DID NOT ALLOW ME BECAUSE I NEEDED TO BRING ONE MORE PIECE OF ID. The girl was a trainee so she needed to ask her coworkers. One lady said it’s fine, but the other one said it’s not. Apparently they have different rules than Alberta.ca website. No one even apologize. I took an uber going there cos I don’t drive but I wasted my money. It’s so sad. I'm so frustrated. :( I hope no one experience this. I hope all their employees know their rules."
 

Kim Stafford

26 Oct 2020 10:54
"Really wonderful and fast service. Helpful and informed staff can help you with whatever you need!"
 

maokun wang

12 Oct 2020 11:46
"I pass class 5 GDL exam here! The route for class 5 basic is "51Ave-23Street-52Ave-22Street-50Ave-25 Street-Dover Green Community- back to the registry"! Awesome experience!"
 

Raj Dhaliwal

25 Jul 2020 07:23
"Went there and had a long lineup owner was nice enough but the wait was brutal. Only 2 clerks for a long line because "lunch". In almost and hour only 1 more clerk came. The other two clerks were training and couldn't help me so I had to keep waiting. Finally being helped after what felt like an eternity my clerk would stop to help the new trainees and was telling another customer he was rude even though he was speaking calmly and kindly. She didn't say sorry for the delay or anything and quietly just sat there working. She didn't even tell me what her name was so I can't say who it was. Very disappointed in my experience when it came to customer service and wait time. Do not recommend!"
 

I Hernandez

24 Aug 2020 08:10
"Good registry. No long line it seems... they're introducing a virtual line soon :D fair parkign available all around"