In & Out Registry (Alberta Registry Agent)

"Horrible. I used to like to go to this location since it was so convenient, but after the latest two terrible experiences I will never go here again. I bought a new car from a dealership and got the bill of sale and insurance ready to go get my registration. The first time I went in she said that she needed further confirmation of insurance, and she was unable to process the registration because the insurance didn't start until the following day (even though I was picking the car up as soon as it was insured and registered). I was slightly annoyed but whatever. The next day, I went in again and I was super excited since that was also the day I could go pick up the car from the dealership. I walk in and go through the process over again - with the same lady - and this time she is telling me that I do not have a bill of sale and that it looks like only a deposit. I tell her it's the bill of sale FROM THE DEALERSHIP (it even said right on the document and had all my payment info EVERYTHING) on it. She continued to say she needed more confirmation. She called the dealership and that got no where and she basically told me she couldn't process it any further. I was annoyed and fed up so I went to a different registry and I was IN and OUT within minutes, with the same bill of sale... No problems whatsoever and I was able to go pick up my car. I do not know if maybe the lady is just inexperienced or just incompetent but do not go here!"

"I have to agree with the review by MUSE TES. Do not come here for your road test, it seems like the certain examiner works here quite often, she is very hard to understand, In the beginning of my exam I asked if it’s okay for me to have the automatic Parking brakes on, she had no problem with it until after the fact she mentions that I should’ve touched the parking brake button to basically pretend if I didn’t have it on, why didn’t tell me this beforehand? She was also very jumpy and has a spooky sharp voice, jump at random car’s lane change ( too far to have even affected me) and scream, when you get spooked and react (I braked, what would you have done?) she would obviously again scream at you for braking. Oh, and obviously she would mention that you don’t know how to brake. Also that you are not certain with what you are doing.( how could you be certain when you are being screamed at?? And also struggling to understand her direction? And can we mention the stereotyping here? Put her in a car with a female and she instantly jumps at everything? Could that be it?) It is a shame that dash cams have to be taken off during the exam, Alberta transportation needs to see the type of people they have hired. it makes it basically pointless to file a complaint with them because of the lack of video footage, but I will do that either way, petty people power tripping shouldn’t be put into this position, I’m also putting this on here so more people can be aware of this lady, mostly just steer away from this registry for road test, it’s a busy area and with such a jumpy examiner, you won’t be able to do your best, definitely avoid this location if you have heart conditions. Just no."

"My experience here for my drivers test was good. The instructor told me right of the bat she wasn't going to try and trick me or tell me to do something that I could fail. The instructions were clear and well in advance of turns."

"The level of incompetence here is unbelievable. We went in to get our newly purchased vehicle registered and the lady refused to do so because she didn't know what a bill of sale was. Drove a few blocks to the other registry off 91 st and got the registration done with no issues. Will never come here again."

"Don't go there for your driving test! Been a driver for more than 10 years and didn't have any problems at all. I failed twice in the 5 road test there . Most points for not checking blind spot late chalking . After 10 years I realist that" I don't know how to brake " just avoid it and save some money for yourself."