Arnprior DriveTest Centre

"The owner is great. Great service all employees are very friendly and I would not go anywhere else. Sometimes there is a long waiting time. But may times there is not. I have been going there for 21 years."

"I have been trying for 2 days to telephone this location and no answer. They provide a # on their message for Drive testing but it is the wrong number . Calling #2030 does not work - disappointing for small town service"

"I used to get service here before I moved. wait time is average depending on time of day (busy). Marylin was a sweetheart: very friendly and professional. Once I did my M1 basic written test for motorcycle. Had to wait roughly 1 hr, however it was a full room due to everyone coming in at lunch time. Still got it done ( and my boss let me have a quick bite afterward)."

"Their telephone is never answered. There is only an automated message. I live in Ottawa, I had bought a car from a person living in Arnprior but the deal fell through so we cancelled the deal and signed over the registration back to him. Now I am applying to get the Retail Tax that I paid returned to me but it seems they left the vehicle still in my name. I'm trying to call them to explain and all I get is the message. It is so frustrating!"

"Pretty bad service. I waited for 1 hour for my turn sitting next to a guy who brought a toddler in with the flu and obvious breathing problems (thanks for that) only for the woman to refuse to serve me cause she "didn't have time". There was one employee working on March 07 because her co-worker didn't show up so service was 2x slower than usual. She took a personal call while serving the guy with the sick toddler. Something from her health care provider about an eye issue while the guy was standing at the counter in front of her. She let another guy leave the office several times, once to run to his vehicle and get plates off to buy new ones while holding up the line which is normal practice but finally it's my turn and I just wanted to pay the taxes owed on a boat I bought 4 years ago. She would not go to the 'back' to photocopy the 4 pages she needed to send to Finance Canada because she had "no time", looking at the people coming into the office. I waited my turn just like EVERYBODY else for an hour (I was the sixth person needing service when I walked in) to pay these taxes and she had no time to make photocopies? What kind of service is this?!? She also did not seem to know how to process the paperwork to send to Finance Canada and told me she would call me at home and asked to keep all my paperwork. I declined, told her she could photocopy the original sales receipts, she was not keeping the originals and leaving me with nothing for crying out loud. I suggested she just copy what I had and charge for the set taxes and if Finance Canada had any issues they would contact me. She wouldn't do it. Seemed more about not wanting to photocopy than being confused about how to send them papers. How many RST payments does the average service Ontario worker remit each year? She should know what she's doing. So Marylin from the Service Ontario office calls me the next day to tell me that everything is fine and she can send the taxes at the office with the paperwork I had already tried providing. Gee, I get to come back to the office and sit for another 1+ hour to pay the taxes I should have been able to do YESTERDAY!!! What a waste of my time. Every employee should be trained to know how to do every aspect of their job or at least be able to call a boss to find out! If an employee doesn't show up for work and hasn't called in there should be a notice on the door stating there will be reduced service and longer wait times if this is standard policy to pick and choose which customers you are willing to serve after they sat there for 1+ hours. A customer should also not be treated differently than any other based on the service they are coming in for unless it's noted on the door which services are exclusively provided that day. My service takes too long so I don't get served. What a terrible excuse and completely unprofessional. The new people walking in the door can WAIT. JUST LIKE I DID. I walked out of that office achieving nothing except I will probably get the flu. I will not return to that office even to pay those taxes. The Ministry of Finance can WAIT and I will either pay them when I go into a different Service Ontario location to renew my plates this year or when I get around to the library to photocopy the documents myself and send them a cheque directly in the mail."